Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing excellent quality support without delay is our top priority, so we support each Linux web hosting plans plan with a 1–hour ticket solution guarantee. Once you share a ticket or send us an e–mail, our client technical support crew will try their best to present the most acceptable solution to your problem and to provide you with guidance in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily email us 24x7x365 with any concern you possibly have connected with our services. We now have techs present all of the time to give you support any time required. You’re able to use the ticketing system or post a message at any moment, or you can pick–up the telephone or use the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated an in depth know–how base into the Control Panel which enables you to get very helpful step–by–step guidance anytime. Each part of the Control Panel possesses its own contextual guide area showcasing a selection of how–to posts. We have also organized video tutorials to ensure that you get a better visual representation of the way in which to conduct any given process.